AI Calling Agent
Coming soonSales calls, thoughtfully handled.
The AI Calling Agent is part of Sales Automation. It can answer and make calls within the boundaries you set, hand conversations to a person when needed, and keep a record for your team to review.
What is the AI Calling Agent?
The AI Calling Agent is part of DataDack, an AI IT company that runs on your cloud. An AI voice agent for inbound and outbound sales calls, with clear handoffs to your team and a record you can review. Coming soon - early access is by waitlist, and it acts only inside the autonomy level you set.
What it does
What the AI Calling Agent handles.4 capabilities.
Inbound & outbound
Handle incoming sales enquiries and place the calls your team has approved.
Knows when to hand off
Passes the call to a person when the conversation needs one.
Same controls
What an agent may say and do is set by you.
Reviewable conversations
Keep a record of calls and outcomes for your team to review.
Anatomy of a call
Forty-eight seconds.Everything handled.
- 0:02
Answered
Picked up on the first ring, with a greeting in the caller's language.
- 0:07
Listening
Lets the caller finish, and follows when they change their mind mid-sentence.
- 0:19
Answering
Replies only from the knowledge you approved - and says so when a person should confirm.
- 0:31
Arranging
Books the visit, schedules the callback or captures the lead, then confirms it.
- 0:48
Wrapped up
Ends politely and files a summary your team can act on.
Incoming · +91 98••• ••421
Sunrise Dental · AI Calling Agent
Ended
Illustrative call · Hinglish
After the call
Every call endswith a clear summary.
What the caller needed, what was agreed and what happens next - filed the moment the call ends, so nobody has to listen back.
Call summary
Sunrise Dental · 0:48 · filed automatically
- Caller needed
- Dental appointment; asked about root canal cost
- Outcome
- Visit booked - Thursday, 6:30 pm
- Next step
- Confirmation sent on WhatsApp
- Language
- Hinglish
- Handed to a person
- Not needed
Use cases
Built for the callsyou actually get.
Customer support
The questions you hear every day, answered at any hour - from the knowledge you approved.
Languages
Speaks the wayyour callers do.
English, Hindi and India's major languages - and Hinglish, switching mid-sentence the way people really talk.
- HelloEnglish
- नमस्तेहिन्दी
- Haan ji, bataiyeHinglish
- வணக்கம்தமிழ்
- నమస్కారంతెలుగు
- नमस्कारमराठी
- নমস্কারবাংলা
- નમસ્તેગુજરાતી
- ನಮಸ್ಕಾರಕನ್ನಡ
- നമസ്കാരംമലയാളം
- ਸਤ ਸ੍ਰੀ ਅਕਾਲਪੰਜਾਬੀ
- ਸਤ ਸ੍ਰੀ ਅਕਾਲਪੰਜਾਬੀ
- നമസ്കാരംമലയാളം
- ನಮಸ್ಕಾರಕನ್ನಡ
- નમસ્તેગુજરાતી
- নমস্কারবাংলা
- नमस्कारमराठी
- నమస్కారంతెలుగు
- வணக்கம்தமிழ்
- Haan ji, bataiyeHinglish
- नमस्तेहिन्दी
- HelloEnglish
Telephony, handled
Your number.Connected for you.
- 1
Your number
Keep the number your customers already know, or start with a new one.
- 2
Business verification
The verification phone networks require - we guide you through it.
- 3
Connected and routed
Choose which calls the agent takes, at what hours, and when a person takes over.
- 4
Test calls
Call it yourself, try the hard questions, and approve how it sounds.
- 5
Live - and improving
It goes live on one workflow first, and gets refined from real calls.
Reporting
Every call,understood.
Today's calls
Sample data
| Time | What they needed | Caller | Language | Outcome |
|---|---|---|---|---|
| 09:12 | Wants a site visit for a 2BHK | +91 98••• ••421 | Hindi | Visit booked |
| 09:40 | Asked about delivery charges | +91 70••• ••118 | English | Answered |
| 10:05 | Pricing for a bulk order | +91 81••• ••907 | Hinglish | Callback requested |
| 10:31 | Complaint about a damaged item | +91 96••• ••254 | Tamil | Handed to team |
- 09:12 · HindiVisit booked
Wants a site visit for a 2BHK
+91 98••• ••421
- 09:40 · EnglishAnswered
Asked about delivery charges
+91 70••• ••118
- 10:05 · HinglishCallback requested
Pricing for a bulk order
+91 81••• ••907
- 10:31 · TamilHanded to team
Complaint about a damaged item
+91 96••• ••254
How work moves
How the AI Calling Agent works.4 steps, every one reviewable.
- 01
Set the purpose
Define what sales calls are for and what the agent may do.
- 02
Handle the call
It listens and responds within the boundaries you set.
- 03
Bring in your team
A person takes over when the conversation needs one.
- 04
Review the outcome
Your team can review the conversation and its result.
The AI Calling Agent works withthe rest of the team.
Be first to use AI Calling Agent.Join the waitlist.
Early access opens to a small group first. Tell us what you would hand over, and we will be in touch.